Sunday, December 14, 2014

Google Posts Fiber Jobs Across USA

Perhaps a clue to what is to come; Google Fiber posts job openings in each of the cities previously listed as being potential Fiberhood cities. Be their next "City Manager", "Community Impact Manager" and "Plant Manager" in Atlanta, Charlotte, Nashville, Phoenix, Portland, Raleigh, San Antonio and San Jose.

Read more about it on Slashdot: Job Postings Offer Clues to Future of Google Fiber

A footnote to AT&T's bluff to halt "Gigapower" rollouts until the FCC rules in their favor about net neutrality: This token service was already approaching a stallout, and we believe they're just using net neutrality as an excuse. AT&T has already recanted. Gigapower will only ever serve a relatively tiny percentage of AT&T customers, and is a cheap bargaining chip to use to obtain Google Fiber's lucrative express permit approval process, and also to get out of providing service to less profitable regions, as has been their agreement in return for monopoly standing.

Monday, December 1, 2014

The Time is NOW!

Today, Google began accepting $10 deposits. Google has divided Dawson Neighborhood into 5 separate regions, and each needs to make their goal for fiber installations to begin there. If Google does not have enough deposits by the deadline (June 4), then someone else will get their Gigabit Fiber first!

Log in to Google using your main email account, go to to check your address, and then click the "Sign Up By June 4th" button to begin!

Don't Wait! Do It Now!

I spoke with Google Fiber Customer Service this afternoon, and they were really great! Our call got dropped and they actually called me right back!

Some updates on the pricing; the "free" Basic tier will be charged a bit of tax on either the lump $300 installation fee, or the 12 equal payments during the first year. It'll be about $27/mo. The Gigabit Tier is billed at a flat $70/mo with no fees or taxes. The TV Tier is billed additional monthly taxes and fees which are imposed on all television subscribers.

Tuesday, November 25, 2014

Google Fiber Austin Prices Are Released

Google released it's prices for Austin, TX today and they are in-line with what we've been expecting!

Basic Internet will cost a one-time fee of $300 (+T&F), prorated over a 12-month period. Download speed will be 5Mbps, but upload speed will be only 1Mbps. It's been written elsewhere that they will provide this tier for 7 or more years.

Gigabit Internet will cost $70/mo (+T&F), and the $300 construction fee will be waived if you keep the service for at least a year. It will also come with 1TB of online storage which is shared between your Google Drive, Gmail and Google+ Photos accounts. You will be able to upload at the same speed as you can download. 1Gbps = 1000Mbps.

The top tier, Gigabit + TV includes everything from Gigabit Internet plus 150 channels for $130/mo. It's been written elsewhere that this comes with a tablet PC to use as a remote control, and additional "TV tuners" will cost $5/mo.

If none of those tiers is a perfect fit for your needs or budget, consider at least getting Basic Internet. I'm hoping Google will eventually provide a half-gigabit symetric service for perhaps $50/mo. You might also get Gigabit Internet and share it with your surrounding neighbors to split the cost.

Apartment and condo dwellers can appeal to their property managers to have Google Fiber installed too. A few years from now, apartments with Google Fiber will be the standard. Those without it will be the ones left un-rented when school starts in the fall, haha.

Read a bit more about Google Fiber in Austin here:

Thursday, October 16, 2014

Google Fiber Launches! South Side gets Gigabits in December!

Our long national crisis is nearly over... for South Austin at least! Austin's own Stacey Higginbotham attended a meeting held at Google's Austin office to educate the local press. Details divulged were in line with what we have been expecting:

For "free" Google Fiber at 5x5Mbps, the installation fee will still be $300, payable over 12 monthly installments. Those customers will enjoy a decent connection for the next 7, perhaps 12 years without further expense. That's about $3.57/mo for a term of 7 years! The price of Gigabit Fiber was not confirmed, but in other cities it has been $70/mo. Split that with your neighbor if it's too much for your budget to cover alone*. Google Fiber can also come packaged with TV service for around $120, and you can rent as many tuner boxes as you require for $5/mo each. Google is already talking about upgrading their network to offer 10 Gigabit connections in coming years!

Unlike AT&T, Time Warner or Comcast, Google will NOT interfere with your Netflix, Amazon Video, Hulu, Vudu, iTunes or other subscription Internet movie providers. There are also hundreds of sites showing free movies. Say goodbye to "buffering... buffering...."

Google is not providing a phone service bundled with Fiber, even though they have offered a very good one for years now. Google Voice offers free calls throughout the USA and Canada, and one cent a minute in many foreign countries. News of Google Voice shutting down has not come to pass, though it has been phased out of Gmail and into Google Hangouts. It's mainly designed for use with a PC and headset.

For folks who have a perfectly good house phone and prefer a physical handset, Obi will continue to support their line of network gear that bridges Google Voice to your favorite Princess phone. As low as $40 dollars, and the size of a pack of playing cards, it is easy to configure and well worth the price even if Google Voice shuts down a month or two later. Your PC does not even need to be on to use it. We have one and love it.

Google will NOT interfere with your alternate choice of Vonage, MagicJack, RingCentral, Ooma, or other Internet phone (aka "VOIP") providers. Your Obi will work with most of them, too. Rates are so low that you'll want to spit fire at the land-line phone company! For instance, we were looking at one plan that cost $8/mo and included 300 minutes.

The result is that you can have Internet, TV, and phone service for a price other Internet providers cannot beat.

It's important to remember that we need to show our interest in the service for Google to give us priority. They will skip us if there aren't enough customers in our neighborhood (they call them "fiberhoods"!). Please visit the following address in your browser, check your address, then provide your email address to receive updates. My email has never been misused by them for spam or such. In fact, they mailed me a free T-shirt several months ago!

*Sharing your service is certainly against the Terms of Service, but I think Google will look away if there's a chance to get your neighbor hooked on Fiber too. They'll want to get their own house installed. You'll find the incredible speed worth the money even if you end up paying the full bill later. Whether you decide to share over wifi or run a cable to your neighbor next door, you can hire a local tech like myself to consult and plan your installation.

Thursday, October 2, 2014

Actual construction spotted nearby!

One of our own neighbors spoke with a construction crew located at South 1st at South Center St, who confirmed that they were installing the delicious Google Fiber! In fact, they said that most of the utility (linework?) work in the area was for Google Fiber. That intersection is a block inside the interior of Galindo Neighborhood, right next to Dawson. So, this blog didn't succeed in getting our fiber first, but we wish our nearby neighbors well. We're getting much closer now.

Thanks to "Anonymous" for the information on newer work permits.

The following is a re-post of my comments in the Dawson Neighborhood forum and mailing list on

In other news today, Time Warner customers may have gotten a postcard recently saying they were getting a "free upgrade". Our 15Mbps service is now 21Mbps... not exactly 3x faster as promised. That's only 40% faster, not 300%. This will bite them on the hiney since now we'll all know exactly how degraded our cables are. Also, we know the cables to our house are capable of 32Mbps since they forgot to cap our modem's download speed when it was first installed. I have run a speed test every evening for about 4 years now.

Even if you ARE getting much faster speeds, don't be satisfied! They're only doing this because Google Fiber is on the verge of being rolled out. And think about the fact that their specious "generosity" only comes at the last possible second.

So here's the breakdown between the two services: TWC @ "up to" 50Mbps: $54/mo + $7/mo to "rent" the modem = roughly $1.22 per Mbps. Upload speed is much slower at 2-4Mbps

Google Fiber @ 1000Mbps (1 Gigabit per second): $80/mo = $.08/Mbps.That's less than 1/15th the price. And Google is doing this while building a whole new network ON THEIR DIME, not the taxpayer's. Oh, and the upload speed is 1000Mbps too. 

If $80/mo is out of your budget, why not split the bill with your next door neighbor? I would be delighted to help you run a cable over to them or set up wifi. Google is also offering a "free" tier of 5Mbps which will be maintained for 7-12 years after installation. You just pay for the installation which can be broken into 12 $25/mo payments in the first year.

Friday, April 4, 2014

Google's Cable-Route Permits

By my reckoning, Google Gigabit Fiber may be running a bit behind now. We were told it would be available "in early 2014", and here it is, 1/4 of the way through the year already. But the good news is that there is measurable progress to show!

A local Reddit member has pulled up all of Google's permits for laying cable in Austin, and plotted them out on Google Maps (where else?). Google says these are just the permits filed so far, and many more will come.

So far, only a block of Cumberland Rd is included within Dawson Neighborhood, and a block of South Congress and 5 1/2 blocks of South First along our perimeter. Permits in nearby Galindo Neighborhood are quite extensive so far. All of the permits mapped out are in Austin's South side, with Dawson at dead-center.

Click this image for the interactive Google Map:

Google Rumor: Wireless with your Fiber? and Engadget are raising the rumor that Google approached Verizon January, 2014 about carrying Google branded mobile phone service over it's network.

Neither company responded to questions, but if such a partnership didn't occur, Google could certainly still find a way. The'll be stringing as many as 34 cities up with Gigabit Fiber, so they could hang radios on the poles or install femtocells in customer's homes instead of sharing cell towers with the major telcos.

If the mind bogglingly low price of Internet service is any measure, Google's mobile phone service could be so cheap they won't bother to meter it! Buy a Google phone, and make unlimited calls for 7 years?

Saturday, March 22, 2014

Austin Google Fiber support to be outsourced to teleNetwork

It is with heavy heart that I've noticed teleNetwork advertising on Craig's List for staff "in support of Google Fiber".

This news is not thrilling to me or a number of my friends who have worked there. The experience left us with no new skills, and took a considerable chunk out of our faith in Humanity. At least they didn't go with Harte Hanks or "E-Communication Advantage".

TeleNetwork is an Austin and San-Marcos based outsourcer for call centers. They provide customer service agents for a host of small, still-independent DSL Internet providers and other accounts like executive support for various commercial software suites. TeleNetwork is an on-again, off-again telecommute, or work-from-home employer. They have physical call centers, too. 

They're seeking "Candidates that embrace and can always exhibit Googliness with customers". They'll be paying $10/hr for the Google account. I feel physically sick reading the job description, as these strong work ethic requirements they list are anything but what it was like working for teleNetwork.

Good luck, Google!

Thursday, February 20, 2014

Google Fiber is Coming to 34 More Cities, Even Faster Than 1Gbps!

Hot on the heels of news that Google Fiber may increase it's 1Gbps service to 10Gbps within three years;

...comes news that Google has it's eyes set on 9 more cities!

We welcome Portland OR, San Jose CA, Salt Lake City UT, Phoenix AZ, San Antonio TX, Nashville TN, Atlanta GA, Charlotte NC and Raleigh-Durham NC to the party! Hi Folks!

Did I say 9? How about 34!!

Anything that combats the terrifying prospect of the proposed Time Warner / Comcast merger is a good thing, but Google still has a long way to go. The merger will turn two "local monopolies" into a national monopoly. Comcast argues that this is simply equivalent to how it is already! The merger will obviously result in higher prices for broadband and television service, but it will probably be approved since they have a man on the inside. Obama-appointee Chairman Tom Wheeler has been a telecommunications executive for more than 30 years. His approval won't come as a result of good decision making, but rather, industry loyalty.